At Alligators Fashion, we understand that you might change your mind. This policy outlines when and how you can cancel your order.
1. Cancellation by the Customer:
Before Shipping: You can cancel your order free of charge at any time before the vendor changes the order status to "Shipped" or "Out for Delivery."
After Shipping: Once the order has been handed over to the courier, it cannot be canceled. In this case, you must receive the item and then initiate a "Return" request according to our Return Policy (shipping fees may apply).
2. Cancellation by the Platform or Vendor: Alligators Fashion reserves the right to cancel an order in the following cases:
The product is out of stock.
There is an error in the product's pricing on the website.
Failure to reach the customer to confirm the order (for Cash on Delivery orders).
Suspicion of a fraudulent or unauthorized transaction.
3. Refunds for Canceled Orders:
If the order is canceled before shipping and was prepaid (Credit Card), a full refund will be processed to your card within 14 business days.
If the cancellation is initiated by us, you will be notified immediately, and a full refund will be issued without any deductions.
You need to Sign in to view this feature
This address will be removed from this list